Legal

Terms of Use

Last updated: March 2026

1. Acceptance of Terms

By accessing and using the SentinelOps website ("Website"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you must not access or use the Website. These Terms constitute a legally binding agreement between you and SentinelOps Pty Ltd (ABN pending) ("SentinelOps", "we", "us", or "our").

We reserve the right to modify these Terms at any time. Changes will be effective upon publication on this page. Your continued use of the Website after any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

2. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates any applicable Australian Commonwealth, State, or Territory law or regulation
  • Use the Website to transmit or facilitate the transmission of any unsolicited or unauthorised advertising, promotional materials, or spam
  • Attempt to gain unauthorised access to any part of the Website, other accounts, computer systems, or networks connected to the Website
  • Use any automated means, including robots, crawlers, or scrapers, to access the Website for any purpose without our express written permission
  • Introduce any viruses, trojan horses, worms, or other malicious or technologically harmful material
  • Interfere with or disrupt the integrity or performance of the Website or its underlying infrastructure

3. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, is the property of SentinelOps or its licensors and is protected by Australian and international copyright, trade mark, and other intellectual property laws.

The SentinelOps name, logo, and all related product and service names, design marks, and slogans are trade marks of SentinelOps. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website are the trade marks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial informational purposes only. This licence does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, or publicly perform any Website content without our prior written consent.

4. Information Accuracy

We endeavour to ensure the information on the Website is accurate and current. However, we do not warrant or represent that the information on the Website is complete, accurate, reliable, or current. The Website may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Information provided on the Website is general in nature and does not constitute professional advice. You should not rely on Website content as a substitute for legal, compliance, or professional advice relevant to your specific circumstances.

5. Limitation of Liability

To the maximum extent permitted by applicable law, SentinelOps, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:

  • Your access to, use of, or inability to use the Website
  • Any conduct or content of any third party on or related to the Website
  • Any content obtained from the Website
  • Unauthorised access, use, or alteration of your transmissions or content

Our total aggregate liability arising out of or in connection with these Terms or your use of the Website shall not exceed one hundred Australian dollars (AUD $100).

6. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

To the extent that our liability cannot be excluded under the Australian Consumer Law, our liability is limited, at our option, to:

  • In the case of services: the supplying of the services again or the payment of the cost of having the services supplied again
  • In the case of goods: the replacement of the goods or the supply of equivalent goods, the repair of the goods, or the payment of the cost of replacing the goods or acquiring equivalent goods or having the goods repaired

7. Disclaimers

The Website is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, to the maximum extent permitted by applicable law. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website will be available at all times, uninterrupted, secure, or error-free, or that any defects will be corrected. We do not warrant that the results obtained from the use of the Website will be accurate or reliable.

8. Indemnification

You agree to indemnify, defend, and hold harmless SentinelOps, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Website, your violation of these Terms, or your violation of any rights of a third party.

9. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by SentinelOps. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we are not responsible or liable for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth).

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Australia and the State of Queensland. You irrevocably submit to the exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia for any disputes arising out of or in connection with these Terms.

12. Dispute Resolution

In the event of any dispute arising out of or in connection with these Terms, the parties agree to first attempt to resolve the dispute through good faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may refer the dispute to mediation administered by the Resolution Institute (or its successor body) in accordance with its mediation rules. If the dispute is not resolved through mediation within 60 days of referral, either party may commence legal proceedings in accordance with the governing law and jurisdiction provisions of these Terms.

13. Termination

We may terminate or suspend your access to the Website at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including intellectual property provisions, disclaimers, limitations of liability, and indemnification.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SentinelOps regarding your use of the Website and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and SentinelOps with respect to the Website.

16. Contact Us

If you have any questions about these Terms, please contact us:

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